Author: kumarrajay.me@gmail.com

Introduction Salesforce is transforming the world of business by providing a cloud-based customer relationship management platform, which allows companies to understand their customers better, streamline processes, and improve overall efficiency. With a wide range of customizable products, businesses can collect and store customer data and gain valuable insights into customer behaviour, allowing for more personalized interactions. Automation tools increase efficiency by eliminating manual processes, while back-end systems can be seamlessly integrated for even more streamlined operations. By leveraging Salesforce data, organizations can make informed decisions for future planning and development. Investing in Salesforce automation technology and training may be costly…